Finding the right words, conveying the appropriate level of contrition — especially when the hotel isn't at fault — is a tedious and time-consuming process, said the director of a five-star resort, who asked that CNBC not use her real name to protect the resort's name.Natasha pastes a traveler's complaint into ChatGPT and asks the chatbot to write a response.
In a ranking of U.S. hotel chains by their"online reputations," the tech company SOCi found that a driving factor for low scores was"ghosting" — that is, failure to respond to traveler reviews. He said responding to reviews is time-consuming, which is one of the reasons his company provides this service.
"We will take text that is really rough and convert it to elegant text, to empathetic text," he said.
الإمارات العربية المتحدة أحدث الأخبار, الإمارات العربية المتحدة عناوين
Similar News:يمكنك أيضًا قراءة قصص إخبارية مشابهة لهذه التي قمنا بجمعها من مصادر إخبارية أخرى.
مصدر: Crypto_Potato - 🏆 568. / 51 اقرأ أكثر »