Industry experts: While HDB RFL service may boost DIY buying and selling, property agents will remain helpful for complex casesThe Housing & Development Board’s Resale Flat Listing service, introduced in May, has made it easier for Singaporeans to buy and sell flats on their own.
However, property experts argue that it covers only a small portion of a property agent’s services, such as handling nuisance calls, conducting house viewings, and managing no-shows. Mr Lim emphasised that property agents should prioritise their clients’ interests, maintain a positive attitude, and meet their selling goals. He advised that agents must continuously upgrade their skills to stay relevant.
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