Scarborough resident Vishwa Patel said he rented a car in Saskatchewan in August to go on a road-trip to Banff, Alta., with his friends.
Patel was told to take the car back to the Alamo Rental Company, where he was given a different vehicle. After staff examined the car’s damage, they told Patel he had to pay a $500 deductible and they would settle up later with his insurance company. Thomas noted there may be some limitations on insurance policies based on the size and value of the vehicle you can rent, which is why you should rent a car like the one you are currently insured for and ensure you have rental car coverage.
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