You can cancel any booking you made in advance for a refund, but the company can deduct a 'reasonable' cancellation penaltyThe issue of booking cancellations is a complicated one, and Covid-19-related lockdowns made them even more so
because neither consumer nor supplier had any say in the matter...You’ve always trusted us to help you navigate the world. Support the Sunday Times by becoming a premium member for only R80 and keep the conversation going. You can cancel anytime.
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WENDY KNOWLER | Companies can deduct 'reasonable' penalty for booking cancellationsYou can cancel any booking you made in advance for a refund, but the company can deduct a 'reasonable' cancellation penalty. Reasonable means all of it it, right?
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WENDY KNOWLER | Companies can deduct 'reasonable' penalty for booking cancellationsYou can cancel any booking you made in advance for a refund, but the company can deduct a 'reasonable' cancellation penalty.
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