T-Mobile authorized retailer Arch Telecom wants to bring integrity back to the wireless industry

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Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon.

in order to keep their jobs by meeting certain metrics pushed on them by those working in the wireless provider's executive suite. The sleaziest of reps have refused to sell phones to customers unless they agree to buy accessories like cases, chargers,insurance plans. and screen protectors. Without the addition of these accessory sales, the commission received for selling a new phone is too low to live on.

Some reps have been known to add accessories or new lines to phone upgrades even without the customer's approval. Theseemployees seem to do whatever they need to do to generate larger commissions and figure that they can always use the excuse that they were simply looking to meet the tough metrics and goals forced on them by corporate. And it's not just those working in, Arch Telecom employees would not let customers into a store unless they were definitely going to make a purchase.

Hopefully, Arch takes the lead and successfully ends the fraudulent behaviors that have some third-party retailers on the defensive along with Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.A discussion is a place, where people can voice their opinion, no matter if it is positive, neutral or negative. However, when posting, one must stay true to the topic, and not just share some random thoughts, which are not directly related to the matter.Multiple accounts - one person can have only one accountModeration is done by humans.

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