Hospitality industry faces a phishing scam surge

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The hotel industry, which relies heavily on technology to manage guest services and operations, has become a prime target for cybercriminals.

Steven Pieterse, CEO at IT and hotel technology specialist firm Metisware, warns that “in the wake of rising cyber-attacks on the hospitality industry, hotel operators and property managers must be on high alert for a surge in phishing scams.” As phishing scams become more sophisticated, hoteliers must stay ahead of the curve by implementing stringent security measures. Metisware urges all hoteliers to implement the following precautionary steps to safeguard their systems:This may sound like a stuck record, but hoteliers should ensure that all user passwords are updated frequently. The bottom line is, regular password changes will reduce the chances of unauthorised access.

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