4-day workweek in the UK: My company tried the new model

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We tried a 4-day workweek for 6 months. Here's what we had to do to make it work and why we landed on something different.

This as-told-to essay is based on a conversation with Jo Burns-Russell, the 41-year-old founder of the creative agency Amplitude, from Northampton, England. It has been edited for length and clarity.

We transitioned to hybrid working earlier in the COVID-19 pandemic. While most of the staff went back to working in the office after lockdowns ended, that experience got me thinking about other ways we could give our employees greater autonomy over their workweeks., it felt like a natural next step. We signed up for the trial and started it in June.The organization running the trial in the UK,, ran sessions to help us adapt our project-management structure and workflows to the new system.

That's where I felt we should make our work more efficient, because you can't squeeze out creativity — that would make our outputs no good.We implemented a mandatory 32-hour week, giving staff the option to take Wednesday or Friday off. If both the director and the project manager were off on the same day, we assigned someone else to be a lead who answered client requests on that day. Everyone had to have the days they worked in their email signature — and a note about whom to contact if they were off. It was important that someone was in place to react to client needs., but it didn't increase, either.

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