Canadian companies' AI policies aim to balance risk with rewards

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When talent search platform Plum noticed ChatGPT sending ripples through the tech world and beyond, it decided to turn right to the source to lay out how staff could and couldn't use the generative artificial intelligence chatbot.

Caitlin MacGregor, founder of Waterloo-Ont. recruitment technology company Plum, has been shopping around a Series A financing since September, after previously raising $11 million through a seed round and an extension. Her company has recently created a policy on the use of artificial intelligence for staff.

It makes Plum one of several Canadian organizations codifying their stance around AI as people increasingly rely on the technology to boost their productivity at work. "But on the other hand, if you use it without putting guardrails, there's a lot of risks. There's the existential risks of our planet, but then there's the practical risks of bias and fairness or privacy issues."

A California lawyer similarly uncovered accuracy issues, when he asked the chatbot in April 2023 to compile a list of legal scholars who had sexually harassed someone. It incorrectly named an academic and cited a Washington Post article that did not exist.

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Canadian companies' AI policies aim to balance risk with rewardsTORONTO — When talent search platform Plum noticed ChatGPT sending ripples through the tech world and beyond, it decided to turn right to the source to lay...
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