China hotels barred from refusing foreign guests as government strives for ‘first-class business environment’

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Some hotels cited being “unequipped”. Under the law in China, hotels must register foreign travellers staying in their accommodations with the local authorities.

New: You can now listen to articles.SINGAPORE: Chinese authorities have ordered hotels in China not to refuse foreign guests in the wake of complaints from travellers from countries including Nigeria and the United Kingdom.

The China Hotel Association will “guide and supervise” the industry to better receive foreign travellers, as well as improve the standards of service staff, said the Ministry of Public Security, Ministry of Commerce and National Immigration Bureau. Meanwhile, the Ministry of Public Security is deploying its agencies across the country to help with the registration process for foreign guests and in “creating a first-class business environment”, said the government.The new policy comes as China tries to attract more tourists post-COVID-19. The country has relaxed entry rules for foreigners, earlier extending its short-stay visa-free policy for citizens of 12 countries until the end of 2025.A total of 13.

“A lot of hotels don’t accept foreign guests, especially during the Asian Games. Don’t simply book your hotel online and arrive, you will be turned away!” Ms Koh wrote in an Instagram story last September, when she also posted about going to Ningbo. Her experience was reported by Malaysian news site World of Buzz.

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