Taking A More Strategic Approach To Healthcare Cloud Investment: Key Insights

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By Jeffrey Sullivan, Chief Technology Officer for Consensus Cloud Solutions. Read Jeffrey Sullivan's full executive profile here.

Four out of five healthcare executives say their organizations have made the move to the cloud for most or all aspects of their business, a 2023 PwCfound. Yet nearly half of those surveyed say they aren't getting the full value they seek from cloud investments—and it's holding them back.indicated that 90% of healthcare IT leaders predicted their organizations would transition to a cloud computing model by 2025.

According to the PwC survey, healthcare executives believe cloud investments hold strong potential to strengthen decision-making and the customer experience . Yet just one in four say cloud investments have helped drive new revenue streams —critical to performance and growth given that rating agencies continue to forecast a negative outlook for nonprofit hospitals in 2024.

While the percentage of healthcare organizations that rely on the cloud for most or all business functions is rising, some hospitals and health systems still tend to hold onto on-premises technology for specific functions such as fax servers, file storage and databases.

When you think about your cloud providers, think also about their security posture. As noted above, many organizations saw a lack of cybersecurity and privacy controls as a barrier to cloud adoption. Many cloud providers understand this and offer strong protections in the form of modern compliance certifications. This includesConsider the extent to which cloud computing could boost your organization's innovation IQ.

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