UBS industry customers increasingly critical, survey finds

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Swiss Companies,Credit Conditions,Swiss Francs

Nearly a quarter of Swiss industrial companies are unhappy with the service from UBS, notably in lending, since its 2023 Credit Suisse takeover, a survey...

ZURICH - Nearly a quarter of Swiss industrial companies are unhappy with the service from UBS, notably in lending, since its 2023 Credit Suisse takeover, a survey found, in a blow to the bank's efforts to show it is not abusing its market dominance.

A Swissmem poll in October last year found only 9% of firms reported feeling negative effects from UBS' emergency takeover of Credit Suisse. But 36% feared conditions would get worse. "The adjustment of credit conditions reflects the massive changes in the economic environment," the UBS spokesperson said, referring to an increase in borrowing costs since 2022 when central banks started hiking rates to combat inflation.

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