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Small business scrambles after UPS mix-up threatens Black Friday plans

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Thanksgiving,Black Friday

For many small businesses, Black Friday is the most important sales day of the year, often compared to the Super Bowl for retailers. But for Moxie District 31, a family-owned boutique in Clear Lake, a crucial misstep has added an unexpected hurdle.

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The boutique’s owners, the Lee family, had meticulously prepared for their biggest jeans sale of the year, expecting six boxes of denim to arrive Wednesday via UPS. However, those shipments never made it onto the delivery truck. Compounding the issue, Thanksgiving Day meant no deliveries were scheduled. UPS mistakenly marked Moxie District 31 as “closed” on Wednesday — despite the boutique being open and awaiting its shipment.

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