Insurance Executive's Shooting Linked to Industry Tactics

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Insurance,Unitedhealthcare,Delay Deny Defend

A law enforcement official suggests a connection between the words 'deny', 'defend', 'depose' found at the scene of an insurance executive's fatal shooting and industry tactics to avoid paying claims. The incident reflects growing public frustration over the cost and complexity of healthcare insurance in the US.

at the scene of an insurance executive’s fatal shooting — “deny,” “defend” and “depose” — echoes a phrase commonly used to describe insurer tactics to avoid paying claims., a law enforcement official told The Associated Press on Thursday. They’re similar to the phrase “delay, deny, defend” — the way some attorneys describe how insurers deny services and payment, and the title of a 2010 book that was highly critical of the industry.

“Delay, deny, defend” is also the title of a 2010 book by Jay Feinman that delves into how insurers handle claims.UnitedHealthcare provides coverage for more than 49 million Americans and brought in more than $281 billion in revenue last year as one of the nation’s largest health insurers.

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