Holland America may eliminate self-serve buffets: leaked audio - Business Insider

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Leaked audio reveals Carnival-owned Holland America may eliminate self-serve buffets when its ships begin sailing again

A Holland America Line employee serves food to a woman in the Lido Restaurant on the Holland America Caribbean cruise.This story is available exclusively on Business Insider Prime.Holland America Line passengers may not be able to serve themselves food when the cruise line's ships return to service, Holland America Group executive Christy Oakland said on Tuesday during an internal conference call, of which Business Insider obtained a recording.

"It is still early in the process and months before we sail again, so we have not announced any specific changes at this point as we continue to coordinate closely with the CDC and other health authorities," a Carnival Corp. representative told Business Insider. "Our procedures are under development," a Holland America representative said. "When finalized, we will make the details available."mmatousek@businessinsider.com

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