Coronavirus turmoil fuels the rise of AI-powered companies

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For the past seven years, a Munich-based firm called riskmethods has tried to interest companies in buying software that allows them to track all their suppliers in a way that minimizes risks in operating globally spread supply chains.

Partially assembled Motorola mobile phones are seen in undated screen shots from a software system built by Instrumental Inc, a Palo Alto, a California-based company that makes a system of cameras and artificial intelligence to spot electronics manufacturing defects during assembly.

As many companies discovered during the initial wave of lockdowns, any break in this complex and elongated supply chain can cause production interruptions. Still smarting under the shock, they are now scrambling for tools to protect operations from future disruptions. Similarly, Instrumental Inc - a digital startup in California - is fielding a threefold jump in inquiries from electronics manufacturers for its artificial-intelligence platform that enables companies to maintain control of production processes at distant and offshore locations without sending engineers on site.

Orders at Minneapolis-based Hartfiel Automation, which distributes robots and automation hardware, are up 20% within the past two weeks, and inquiries are up 40%, said CEO Myron Moser. The orders and inquiries are mostly from businesses that were shut down at the height of the pandemic, he said.

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