'The damage is not small': Business affected at Jian Bo Tiong Bahru Shui Kueh, but some loyal customers remain unbothered

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Jian Bo resumed operations on Friday and stallholders say there were fewer customers than usual.

stall located in Tiong Bahru Market. But thin crowds marked the first day of the popular stall's reopening on Friday morning.by the Singapore Food Agency due to the improper use of food additives. The suspensions began on Tuesday and were to last until further notice, SFA said on Wednesday.

Then in a subsequent Facebook post on Thursday, Jian Bo announced that its suspension had been revoked. It shared that SFA had reviewed laboratory test reports, and "revoked their earlier direction to impose movement controls, recall and manage food under the Sale of Food Act".On Friday, Jian Bo resumed operations – but the third-generation owner of the family business, Eric Ang, told CNA that the damage had been done.

Notices put up at Jian Bo Tiong Bahru Shui Kueh to address SFA's initial suspension of their business, and reassure customers that the agency has since revoked their earlier decision. Customers in line for the stall's famous chwee kueh on Friday told CNA that the stall had been cleared by SFA, so it did not affect their decision to buy its food. A few customers also said they were unaware of the news.

Regular customer Sharon Lin also noted that the initial suspension directive would not sway her from buying from Jian Bo, as she grew up eating the chwee kueh. Moreover, she pointed out that SFA has clarified the issue. And for another regular, Lawrence Wong, staying loyal to Jian Bo was a no-brainer. The 64-year-old laughed when asked if the news affected his decision to purchase from the stall.

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Ban on Jian Bo Tiong Bahru Shui Kueh lifted after company's own lab tests show no presence of sorbic acidSo there shld be a disclaimer now on previous SFA reports and being put as debunked as well as due to loss of reputation and business by Jian Bo, heads should roll and SFA should release an apology because reputable eatablishments with powerful links would have done the same. They can file civil lawsuits if they want. anecdotally seems Sfa is data driven.. if their lab test shows it they will act with public interest in mind.
Source: straits_times - 🏆 5. / 69 Read more »