Aviation industry turns to childcare, free iPhones to lure workers

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Part of the issue for the aviation industry is that low wages and taxing work have long made retaining staff at airports a challenge.

, a problem exacerbated by the pandemic and now, historically low unemployment rates. In the United States, theUS air transportation employment has recovered over the past year to above pre-pandemic levels. But the sector still needs to add jobs as

Since its launch, 37 airport workers have joined the program, which covers daycare costs partially. The city of Phoenix is also spending $1 million to develop a separate childcare facility next to the airport. The project already helped retain one customer service agent, a single father who had considered leaving, said Phillip Elchitz, senior manager of airport operations.

San Francisco in July will increase monthly subsidies offered to employees using public transit by more than 50% to $200, while a free shuttle is being piloted for workers who live further away, an airport spokesperson said. For example, it last year gave away brand-new cars to three employees and smartphones, including iPhones, to over 3,000 workers who met performance targets, a company spokesperson said. It is now offering emergency funds and sponsoring a program that allows employees to pay for purchases such as appliances and computers over time, the spokesperson added.

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