Airbnb CEO says company is 'stronger than ever' as it rolls out updates targeting customer experience

  • 📰 CBSNews
  • ⏱ Reading Time:
  • 48 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 23%
  • Publisher: 68%

Australia News News

Australia Australia Latest News,Australia Australia Headlines

As Airbnb rolls out dozens of updates, CEO and co-founder Brian Chesky said the company is 'stepping on the gas' after a major revamp during the pandemic.

Chesky told"CBS Mornings" in an exclusive interview Thursday that Airbnb hasn't had any widespread layoffs since early 2020, when he said it lost about 80% of its business during the COVID-19 shutdowns. Now, as travel restrictions are lifted and more people are traveling, he said the company expects more than 300 million guest arrivals at its properties in 2023.

"We are expanding pretty aggressively," Chesky said."A lot of people want to travel and we want to lean into that.""We realized that people still travel, they still love Airbnb," he said."So we just hunkered down. We basically rebuilt the company from the ground up, and it's stronger than ever now."this week to address some of its users' biggest concerns, such as hidden fees, security and prices.

One of the features is"Airbnb Rooms," which aims to make it easier for users to book a stay in a spare room instead of an entire home. Looking ahead, Chesky said he wants Airbnb to be more than just a platform for people to find a place to stay. "It's about connecting people," he said."It's about bringing people together through cultures all over the world, and I've got to be honest, I think the world probably needs that more than ever right now."

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 87. in AU
 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

Australia Australia Latest News, Australia Australia Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

300 arrested in global crackdown on dark web drug marketAuthorities in the U.S. and Europe have arrested nearly 300 people and seized over $53 million in the latest major takedown of a dark web marketplace
Source: WOKVNews - 🏆 247. / 63 Read more »