Standard Bank says internet downtime not related to City of Joburg hack | IOL Business Report

JOHANNESBURG - The Johannesburg city council said it had detected a network breach which resulted in unauthorised access to its information systems.

Reports further indicated that the hack had also affected several banks. Standard Bank and ABSA had also reported issues with customers having difficulty logging onto their digital channels. Linstrom said, "Yesterday Standard Bank experienced technical difficulties with some of its online transactional platforms. This included the Mobile Banking App, Online Share Trading and Internet Banking platforms. The problem was detected just before 10h00 on Thursday morning and was resolved at 12:30. The cause of the service disruption was due to an internal hardware issue that impacted on some of the customer facing services that Standard Bank offers its clients.

According to Nathalie Schooling, Customer Experience specialist and CEO of nlighten, this is a warning and reality check for SA businesses, organisations and government services.

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