Fortnite maker Epic Games earns 'F' rating from Better Business Bureau

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Epic Games, creator of Fortnite, was given an 'F' rating by the Better Business Bureau amid mounting customer service complaints.

 

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lindseybever Might wanna update your article with some fact checking. V-Buck ratio is 100 V-Bucks per $1, not 10 To $1.

hshaban How much did the BBB pay to have this article published?

WAPO: Company that makes product you love treats people like crap. AMERICA: That’s ok, we don’t care if companies treat us like garbage.

I love the- my kid made unauthorized purchases- that's on you and your kid. not the company. Be a better parent.

BBB getting BTFO in the comments

This game has literally hundreds of millions of players. If there is only a couple hundred complaints to the BBB, that is a tiny fraction. And parents have only themselves to blame if their kids abuse their credit cards.

burritokween

Yeah this is garbage. They patch constantly

Oh no, a scam organization gave useless rating. The Better Business Bureau is worse than useless.

better business bureau isn't even a thing LMAO get out of here wapo

I don't doubt Epic Games could have handled some complaints with more grace, but the impetus for the PRESS RELEASE by BBB is that Epic Games probably refused to be extorted by BBB. BBB is as much of a scam as anything else. I am sure if Epic paid BBB, you wouldn't be hearing this

The quality of a company’s customer service at any given moment is directly inverse to the success it’s experiencing.

Who cares?

My 11 year old completely disagrees

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