Shaak, who is a bit of a history and restoration buff, found the company to be just what she was looking for in 2019, when she wanted to salvage and restore a cornice at the top of her home, which had been covered with shingles and tiles, hiding the original pattern of the woodwork.
Through social media comments, Shaak and several other jilted customers got together via email to share what they knew and possible action they could take to get their deposits and belongings back. “He defrauded us, took our money … and now won’t even respond to our requests,” said Merrigan, an attorney, who has given up on working with the business and simply wants her money back.