Technology is key to SME success, says Telkom Business

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Makgosi Mabaso, Managing Executive: Home and Business Solutions at Telkom Business, speaking at the Blaze with Telkom Business Conference.

“Technology is changing rapidly, and SMEs need to be able to navigate the digital landscape in order to position themselves for growth,” she says. “Digital transformation is a process, not an event, and it requires finding a knowledgeable partner to help chart the right course — a role that Telkom Business is well equipped to fulfil.”

“But digital transformation is not just a matter of using technology. You start with converting all your data from analogue into digital, then you start leveraging digital products in order to make what you are doing simpler, faster and cheaper,” she says. “The real benefits only come when you are able to digitally transform, which means changing what you are doing in order to seize new opportunities.

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