Who's at your door?: Homeowners allegedly exploited by Ontario company

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In its documentary 'Who's At Your Door?', CTV W5 investigates companies that allegedly trick homeowners into signing long-term contracts for services they don't need.

I never thought I’d be using my own Toronto semi-detached house in a W5 investigation. Talk about close to home.

That in itself might just be a bad deal for you. However, several customers we talked to for this story found they had no idea that there would be even higher costs to come. And they said if they wanted to get out of it and sell, many were pressured to pay up. Some already have. W5 producer Joseph Loiero purchased a thermostat for $130 and installed it on the wall with double-sided tape

Registering an NOSI for a thermostat, at an amount 10 times what the thermostat was worth, was 'shockingly easy.' A Barrie, Ont. family is mourning the death of 12-year-old Andrew Frustaci, killed in a house fire in Saskatchewan that also claimed the lives of his two younger brothers and great-grandparents over the weekend.A community in northwest Toronto held a vigil Saturday for Adu Boakye, a father of four killed in one of two apparent random shootings in the neighbourhood last weekend.

 

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