inherent in such a reorganisation were many and serious.” That is how in 1893 Charles Coffin, the first chief executive of General Electric , described merging three businesses into what became the iconic American conglomerate. More than 130 years later Coffin’s latest successor, Larry Culp, must be feeling similarly about doing the reverse. On April 2ndas they, their fathers, grandfathers and great-grandfathers knew it.
This approach, pioneered by Toyota in Japan, involves managers solving problems by visiting the factory floor or their customer rather than from the comfort of their desks.. More important, Mr Culp and his underlings routinely spend a week on the factory floor alongside workers.
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