Shoppers faces proposed class action over claims company is ‘abusive’ to pharmacists

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A proposed class action lawsuit filed against Shoppers Drug Mart and its parent company Loblaw claims that the companies pressure pharmacists fill prescription quotas.

The lawsuit was filed April 11 at the Ontario Superior Court of Justice by Toronto-based law firm Ricketts Harris LLP.In a statement to Global News, Loblaw said, “This case has no merit whatsoever, and we intend to vigorously defend it.”

The services named in the lawsuit include medication reviews — an Ontario-funded service called MedsCheck — as well as vaccinations, and minor ailments diagnosis and prescribing.If pharmacists fell below the targets, which the lawsuit calls “arbitrary” then allegedly there was “public naming and shaming.”The lawsuit also alleges that Shoppers Drug Mart arbitrarily terminates agreements with franchisee pharmacists and the terminations are “often abusive and humiliating.

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