Industry experts urge caution after cyberattacks affect thousands of car dealerships

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Industry experts are warning Canadian businesses to take stock of their cyber vulnerabilities after an attack forced automotive dealerships across North America to trade their digital systems for pen and paper.

last week. It shut down service as a precaution, a spokesperson said. Thousands of dealerships were forced to find workarounds, and experts are calling it a cautionary tale.The company has called the attack "a ransom event" though it won't say if it has paid any money to regain control. The company said work was underway to get services back up and running, but estimated the process would take several days.

Steve Chipman, the CEO of Birchwood Automotive Group in Manitoba, says 16 of his dealerships were impacted. “Cyber security is not a check box exercise,” says Ritesh Kotak, a cyber expert. “It's not something you invest in one time and that's it. These threats are constantly evolving and that's why it's important for organizations to really think through where to invest to continually stay up to date.”

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