VR Systems, the company responsible for the glitches that kept the public from seeing primary election returns in many Fla. counties on Tuesday, Aug. 21, 2024, is pictured here on Wednesday, Aug. 21, in Tallahassee, Fla. TALLAHASSEE, Fla. — An elections technology company is taking full responsibility for glitches that kept many Florida county elections officials from immediately posting primary results Tuesday night.
Tallahassee-based VR Systems issued a brief statement but refused to answer questions on how widespread the problem was, why it wasn’t prepared for websites that slowed or crashed, and how it’s going to fix a problem that popped up during a low-turnout primary when it deals with a much larger demand for information during a hotly contested presidential election in less than three months.
“We share everyone’s sense of urgency to identify why people may have experienced problems accessing our customers’ websites,” the company said in a brief statement. “First and foremost, the election night reporting of the unofficial results was not impacted, and there is no indication of malicious activity.”VR Systems didn’t return emails and phone calls from The Associated Press seeking more details on the glitch.
“This had no impact on our ability to report our unofficial results. We did so without any delays at all,” said Gerri Kramer, a spokesperson for the supervisor of elections in Hillsborough County, which encompasses Tampa and many of its suburbs. “Our unofficial results were uploaded to the state, and shared publicly via social media and in our public Canvassing Board meeting. Additionally, we made sure media knew where to find the results so that they could report them, as well.
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