Learn How This Innovative Company Makes Life-Saving Business Decisions In Real-Time

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Messer,Industrial Gas,Medical Gas

Timo Elliott is a Global Innovation Evangelist for SAP. For the last 30 years, he has worked closely with SAP customers around the world on new technology directions and their impact on real-world organizations. He has worked in the UK, Hong Kong, New Zealand, and California, and currently lives in Paris, France.

Increasingly hampered by siloed data and a patchwork of third-party visualization tools, Messer embarked on a digital transformation to create a next-generation data management solution worthy of the company’s high-tech, high-flying operations.Since 1928, spectators at Macy’s Thanksgiving Day Parade have marveled at the iconic, giant balloons that drift through the streets of mid-town Manhattan.

Messer was able to rise to the moment and meet the urgent needs of its customers when the COVID-19 pandemic delivered unprecedented demand for oxygen coupled with massive logistical challenges. That global crisis revealed that Messer’s legacy IT system needed an overhaul. Messer has been reaping benefits across the board, from IT and supply chain cost savings to improved customer service, inventory management, and data security. “We started with five specific use cases that we went after,” Johnston shared. “As I sit here today, we’re at well over 200.”

 

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