GLOBE Business solidifies its role as the trusted digital partner for the banking, financial services, and insurance sector with the launch of 'The Breakthrough: A Webinar on Cultivating a Digital Mindset for the Future-Driven Financial Institution.' The two-part webinar series is a follow-up to 'The Breakthrough: A World of Financial Possibilities.
'Building simpler banking and financial operations starts with identifying customer-centric problems,' he said. Nadela highlighted how digitalization facilitates the daily monitoring of transactions and data, uncovering new business opportunities. 'Digitized payments are anchored on the shift of customer behavior and ease of 'cash' handling,' he added.Ed Joson of Tonik Bank addressed enhancing customer experience to drive acquisition success.
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