Traveller Letters: This is the least comfortable business seat ever

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“On a Qantas flight operated by Finnair, it was impossible to get comfy in the business class seats.”

The new Finnair business class seats are the least comfortable of any modern airline I have flown with. Instead of a well-designed adjustable, reclining and flatbed seat, Finnair gives you a rigid cocoon and a couple of pillows. No armrests. It was impossible to get comfy. In plan, the seats are angled , resulting in a narrowing tube to fit your legs when sleeping, with only one leg able to be stretched out straight. The cocoon shape ensures you hear everything from the row behind.

My experience was on a recent flight from Bangkok to Sydney. It was a Finnair plane, with a local Thai crew, on a Qantas branded flight with Qantas food. The staff were pleasant, though detached rather than welcoming, and they seemed to struggle with dinner still being served two and a half hours after departure.Gornergrat railway in the Swiss canton of Valais. It links the resort village of Zermat to the summit of the Gornergrat.

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