Trash company leaves customers frustrated by inconsistent service

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Daily News | Trash company leaves customers frustrated by inconsistent service

Barbara Vitabile, has been a customer of trash company A.J. Blosenski for two years, and for the last couple of months her trash has been picked up inconsistently — sometimes remaining out for weeks.

Vitabile has called and emailed the company dozens of times, but she never got a response about the missed“We never got an email, never got a postcard, never got anything,"Vitabile said. “It wasn’t until I started posting on Facebook.”Vitabile isn’t the only one facing this issue. Many neighbors and other customers of A.J. Blosenski — which offers residential trash and recycling pickup service in Eastern Pennsylvania — have expressed similar exasperations.

After Vitabile posted on Facebook about the lack of trash pickups, dozens chimed in saying they were facing the same issues. The inconsistent service has left areas like East Pikeland littered with piles of trash and overflowing trash bins. While most of the recent complaints have come from residents in Chester County communities like East Pikeland, the company also provides trash services in Berks, Bucks, Delaware, Lancaster, Lehigh and Montgomery Counties.East Pikeland resident and customer of A.J.

“We share your frustration with these challenges and want you to know that we are aggressively hiring and training additional staff while retaining the valued team members we do have,” the statement said. “We are also working on various situations behind the scenes, such as reconfiguring many of our routes, that will decrease the service interruptions and restore service back to the level to which our customers are accustomed to.

 

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