Local business baffled by Commonwealth Bank policy change

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A local business owner in Sydney's Potts Point is baffled by a discrete policy change at the only banking branch in his area, which he says is "ungracious" and "not neighbourly".

business owner who attempted to exchange cash at a major bank has been left baffled by a discrete policy change.at Potts Point expecting to exchange four $50 notes into smaller denominations of $10 notes to collect change for his business, which sits only metres away.

Since 2017, the number of bank branches have been slashed by more than a third in cities and regional areas. "If you tap a credit card usually attracts a merchant fee, or if it's coming off a credit balance you're paying interest on it, this is what the banks want.

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