Rude Pizzeria Manager Forced To Apologize After Company Loses Loyal Customer Base

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Everyone has experienced lousy customer service at some point. And as you'll see in this story, it's always a lose-lose situation for all parties involved.

. Yet, they continue to take on their jobs while carrying a miserable attitude. Ultimately, it bleeds into the quality of service they provide, affecting the reputation of the company they work for. is courtesy of Reddit user MistakeGlittering, who wrote about his encounters with a seemingly well-known pizzeria chain. He also spoke toAssedrani Official / pexels The pizzeria’s revenue loss due to the manager’s actions is just part of a much more significant statistic.

“I’d ordered so many times from that store, and nothing he could say was going to change that he was wrong and didn’t care.” However, statistics on the flip side are promising. Businesses that provide excellent customer service are 65% more likely to be recommended to others. They also get 65% more customer loyalty and increase their chances of making a profit by 48%.While there is a slight chance that the manager is purposely sabotaging his career, he may also be dealing with burnout. Anidentified two primary sources: exhaustion and emotional labor.

 

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