Published: Sep. 27, 2024, 9:49 a.m.They live in Wayne. Their son attends 8th grade in Fairfield, while their daughter is a 4th grader in Mountain Lakes, and the family has to provide transportation for the kids.
“He was very pleasant on the phone and as he explained his service it seemed like it was the magic unicorn we were looking for,” Tyler said. “He provided background-checked drivers, with Uber quality cars and there was an app where you could track your child’s journey to and from school.” Records show Tyler returned the signed contract on June 6 and paid a $1,000 deposit using Zelle. Then on June 17, also through Zelle, she sent the first monthly payment of $1,800. She received receipts from the company for both payments.
That didn’t happen either. Tyler saw the company had a Venmo account, and she offered to receive the refund that way. He texted that he put the refund through via his personal account, but the money never arrived., Sygdziak said his company had expanded to 36 locations throughout New Jersey, New York, Connecticut, Texas, Florida, South Carolina and North Carolina and employed approximately 50 drivers.
There were also several lawsuits filed against the company, including two from a school that alleged Ride Along Now wasn’t picking up its kids and one filed last week by Tyler in an attempt to get her refund. Come Monday morning, no payments were received, so we sent another email, to which he didn’t respond, and then we left a voice message.“There is nothing to comment on,” he wrote. “Everyone is working urgently to get Ms. Tyler’s refund processed and it should be finalized in the next few days.”