Man claims car rental company holding his $300 deposit 'hostage' unless he changes negative review

A man claimed that a car rental company is holding his $300 deposit"hostage" unless he changes or remove his negative online review of the company.

At around 7pm the same day, the Stomper said he was contacted by the managing director of Syllys Auto, Mr Alex Soo, who insisted that the Stomper change or remove the review because the Stomper was"late and wanted to blame others". "On Friday afternoon, he said he would reach us at 1pm. Within the next 30 to 50 minutes, we would hand over the vehicle to him. This is very common because we need to do paperwork, et cetera.

"He does not want to even communicate with us through phone. So it makes it difficult for us to communicate with him. "They understand our difficulties in doing car rental. Cars always have issues and shifting of cars requires a lot of manpower too. So in order to get him to the car, I even secretly pay my driver $20 just to get him to the car without even telling him. Ended up kena bad review.

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Fonte: ChannelNewsAsia - 🏆 6. / 66 Consulte Mais informação »