Fast-food companies in China step up ‘contactless’ pickup, delivery as Covid-19 rages | Malay Mail

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NEW YORK, Feb 17 — With the coronavirus outbreak in China continuing to spread, McDonald's Corp, Starbucks Corp and other fast-food companies are ramping up “contactless” pickup and delivery services to keep their workers and customers safe, the companies said. McDonald's has implemented...

Monday, 17 Feb 2020 08:10 AM MYT

Customers order remotely — on mobile phones or by computers in store — and employees seal the meals in bags and put them in a special spot for pickup without human contact, McDonald's says on its website. In early February, 83 per cent of all stores on the Meituan-Dianping delivery platform — one of the largest in the country — were closed, according to Beijing-based data firm BigOne Lab.Starbucks suggests customers order coffee via its app and then wait outside its cafés until they get a pick-up notice. Orders are placed on tables just inside café entrances.

But since the outbreak, many residential compounds are limiting access for drivers and asking customers to pick up their own packages.

 

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