to include drivers "personally asked by a public health authority or licensed medical provider to self-isolate due to your risk of spreading COVID-19" as well as drivers those whose accounts are "restricted by Uber as a result of information provided by a public health authority that you have been diagnosed or have been exposed to someone diagnosed with COVID-19," according to its website.
"It seems like this is largely a PR campaign ... to make it seem to the public like they're doing something something for their extremely vulnerable drivers" said Veena Dubal, a professor of employment and labor law at the University of California, Hastings who focuses specifically on the gig economy.
"They just don't think about anyone but themselves," said Knesek, who told Business Insider her claim was rejected as well amid confusing and seemingly shifting criteria. "They changed it to work for them," she said. Under Uber's criteria, those deactivations should have entitled the drivers to financial assistance, but even though they're not able to earn income on the platform, the company still hasn't agreed to pay them under the policy.
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