SIFISO SKENJANA: Business process services sector could be just what the doctor ordered for SA’s economy

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The business process services sector has a labour profile of about 85% under the age of 35 and represented 63.8% by women 🔒

One structural criticism often levelled at the SA economy is contextualised by the rate of growth of the services sector compared with the manufacturing and primary sectors, particularly given the skills profile of SA’s labour force, which is largely unskilled and semiskilled.

Broadly speaking, this skills profile would be best suited for some of the secondary and primary roles in the economy, and less so in the tertiary/services sector.A subscription helps you enjoy the best of our business content every day along with benefits such as exclusive Financial Times articles, ProfileData financial data, and digital access to the Sunday Times and Times Select.

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