TPG’s customer service woes a troubling sign of Singapore’s overcrowded mobile market

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TPG’s customer service woes a troubling sign of Singapore’s overcrowded mobile market
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What do you have to give up when you are only paying S$10 a month for a mobile phone plan in Singapore? As TPG Telecom customers are finding out now, you forgo a customer hotline to call in, a basic service that many go to for help to set up a new line or get a phone working.

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