Retailers are partnering with solutions providers to offer better contactless experiences - Business Insider

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Solutions providers have the chance to bolster client bases during the pandemic if they position their offerings as tools to create contactless experiences

its stores in 2019, is working with the returns solution provider to allow shoppers to make in-person returns via QR codes at Happy Returns' over 500 drop-off locations.

So, solutions providers should be promoting their contactless solutions and developing new ways to help merchants navigate the pandemic since 50% of US consumers to use curbside or contactless pickup more during the holidays this year than last year, for example. This should position providers to add clients as Radius Networks, Everseen, and Happy Returns have, and potentially convince new clients to keep using their solutions after the crisis subsides.

 

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