MDS Call Solutions Inc. Partners with Globe Business for Integrated Cloud Customer Service

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Globe Business has teamed up with business process outsourcing company MDS Call Solutions, Inc. to further improve the latter's integrated cloud customer service.

Globe—a longtime Cloud pioneer and one of the largest users in the country—continues to invest heavily in cloud solutions for its enterprise customers.

MDSCSI handles customer orders for one of its biggest clients, Golden Arches Development Corporation . With flexible and responsive service delivery at its core, the BPO company acquired SMS credits from Globe to remain in consistent communication with customers regarding the status of their orders. By migrating to AWS Virtual Private Cloud, MDSCSI was able to directly and securely connect its order fulfillment system to McDelivery’s digital app and website.

 

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