‘It’s not our fault’: The business owners awaiting COVID-19 insurance payments

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Thousands of small business owners are awaiting the outcome of long-running legal process to determine whether insurers are liable to pay business interruption claims to cover COVID losses covid covid19 covidvic

Running a zoo is not something that can be done remotely.

The country’s largest insurers, through industry body Insurance Council of Australia , have since launched a series of appeals and new test cases to seek clarity on the extent of the liability., as the number of those eligible for payment has become smaller and smaller. “Given the complexities of this matter there is a need for both policyholders and insurers to obtain definitive guidance from the courts as to how relevant business interruption policy wordings are to be interpreted and applied,” she says.

The email said ultimately these policies “are not intended to cover disruption caused by an outbreak in a different state, let alone a different country”, leaving Dalziel feeling as though there was no point making a claim.

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