It’s hard enough to answer those questions when it’s a school, a church, a synagogue. It’s a different sort of hard when it’s a place of business, especially one as central to a community as Tops is to east Buffalo.
On the other hand, polishing store fixtures and floors is a far cry from addressing the systemic inequality and unhealed trauma in east Buffalo’s Black community, several residents said. On Friday morning, store associates handed single carnations to customers as they entered the newly reopening store. Some also received Tops gift cards — the store planned to hand out more than 200 of them, a representative confirmed.
It is also made to be safer, with a new emergency evacuation alarm system and additional emergency exits. Outside, the parking lot and perimeter have new LED lighting. Tops says it is working with state, city and community leaders to create a permanent public memorial to be installed outside the store.“I think there’s still a place of mourning and grieving,” she said. “We’re still kind of in a blaming space, where they need somewhere to focus that energy. And so it’s just being focused here, which is completely understandable.”
“This is such a family store, it’s so close to everyone’s homes,” said Louis, who frequently walked the four blocks to the store wearing Crocs and house pants. “When I’m in Tops, I know that these people aren’t judging me.”
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