work in tandem to create easy-to-use communication solutions designed to optimise call centres’ efficiency, response times and control.
offers companies of all types and sizes an affordable, cloud-hosted business telephony solution that makes them available to their customers, when and where they need them. This is why it was formed.One of the greatest benefits of Euphoria’sfor the security sector is that security agents in the field can be despatched instantly.
There are no long-term subscriptions and because calls are made via the Internet, you can save on call costs at low, fixed, per-minute or per-second rates, and make free calls between your branches. And while you can still make and receive calls to and from landlines, the system transmits calls over the Internet using a desk-based handset, a softphone on a laptop or even a variety of compatible mobile devices via a mobile app, meaning agents can work from anywhere.