AI, consolidation of apps among expected focuses for Valley software firms - Phoenix Business Journal

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There may be fewer apps coming from software companies in the future, but they'll likely do more for consumers and businesses as developers continue to improve on the movement of data and increased uses for artificial intelligence.

"Our vision continues to be developing the leading consumer engagement solutions. We foresee blockchain, cybercrime, the Internet of Things and AI to continue to have a significant presence. It's all how software companies adapt and make technology accessible and affordable so that it helps businesses and consumers move forward. We are also developing more solutions to support the 'connected consumer' to have control over their communication with companies.

"We believe that there will be more and more forecasting of customer behavior and business intelligence will continue to play an important role, we also predict more automation and robotics replacing the need of human labor." – Victoria Satran, vice-president of marketing, Computer Guidance Corporation.

"Some of our aged employees chose to retire during Covid, now the next wave decided to stay employed due to the recession. We all do feel the concerns and pain of the inflation and recession from employees, management, partners and customers." – Satran

 

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