Airbnb to make prices clearer after user complaints of hidden fees | CNN Business

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Airbnb said it plans to make the total cost of rental properties, including all fees, clearer to customers as they search for places to stay, addressing what is arguably one of the biggest pet peeves about the platform

The company said it will introduce an option next month to display the total cost of properties before taxes, including cleaning and other service fees, in search results, rather than just displaying the nightly rate before fees. Some users have previously complained the fees were only visible near the end of the booking process. Airbnb also plans to prioritize total price over the nightly price when ranking search results, according to a company blog post.

“We started as an affordable alternative to hotels, and affordability is especially important today,” Chesky wrote on Twitter. “During this difficult economic time, we need to help our Hosts provide great value to you.” Airbnb plans to introduce new pricing and discount tools to “enable Hosts to set more competitive prices,” according to Chesky. “Hosts told us they’d like our help to better understand the final price guests pay and what price to charge to stay competitive.

 

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How about they regulate the BS “cleaning fees?” airbnb Airbnb

Both hotels/AirBnBs expensive, & AirBnB weakens local housing stock by taking available apartments & rooms out of play. Best solution: hotels/motels to lower rates, & people use them. When rent is $2500/mo, costs $80/day. Hotel rental rates easily triple that. Not sustainable.

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