Rackspace says ransomware attack caused outage, warns of revenue loss in $30 million business line

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The San Antonio-area company said its internal security team is working with an outside...

said the attack “may result in a loss of revenue for the Hosted Exchange business, which generates approximately $30 million of annual revenue.”“Based on the investigation to date, Rackspace believes that this incident was isolated to its Hosted Exchange business,” the company said. “Out of an abundance of caution, Rackspace has put additional security measures in place and will continue to actively monitor for any suspicious activity.

Ransomware is a type of software designed to keep users from accessing their data or computer system. Attackers request a ransom in exchange for ending the blockage. The company did not immediately respond to questions Tuesday about whether it has paid a ransom and if customers will eventually be able to access their past emails.

 

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The 'major worldwide outage' that no major media organization other than barronsonline covered. 5 freakin days in and nothing from NPR or nytimes or WSJbusiness or washingtonpost or...but at least we all know what 'goblin mode' is now

Aren't these the guys who sell ransomware *protection?*

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