Woman fighting with phone companies to get landline number ported for husband with Alzheimer's disease

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Woman fighting with phone companies to get landline number ported for husband with Alzheimer's

Barbara Stefanick has been trying to keep the landline number she’s had for more than two decades. It’s the only number her husband knows.Stefanick says she did it once before with no problem, until now."I'm just a real believer in landlines just for security, for safety, reliability,” Stefanick said."It's just been so frustrating because my husband knows this phone number. If he were to get lost, it would be so good for him to have the phone number.

"He's just sweetly forgetful and hates to admit it, so I'm just trying to make things fluid for him,” Stefanick said."I probably have talked to at least 20 different people,” Stefanick said."They just flipped a switch,” Stefanick said. "I said, really to me, this is an emergency that we get this done. That has not helped,” Stefanick said.

"We've already paid two months for this number, that's just in the air. I can't envision this. It’s somewhere up there and you can't just get it down,” Stefanick said."I used to really fight for them and I really felt sometimes you have to have somebody fight for you and so many times it worked out,” Stefanick said.Stefanick says she was told Monday by Spectrum this job was expedited and set another date next month to come out.

 

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