Residents upset with project delays; company cites COVID, supply chain

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To better enjoy the views, some residents wanted to add onto their homes with screened-in rooms and patios, so they both decided to contract with a local business, Sunburst Patios. MORE ⬇️

To better enjoy the views, some residents like Dawn Little and Beckie Armstrong wanted to add onto their homes with screened-in rooms and patios, so they both decided to contract with a local business, Sunburst Patios."Because of COVID, things were delayed. He said [it] usually takes three months, maybe at the most, but it was going to take up to seven months," Little recalled.Armstrong says she was given a six-month estimate.

In December 2022, Armstrong and Little say they received the newsletter through email like normal, but for the first time, they could see other customers' email addresses. Both women say customers started 'replying all' and contacting one another to compare experiences.Little and Armstrong then reached out to the Let Joe Know team and we reached out to Sunburst Patios.

Your contact with them surely is a major reason we are now getting some help with the completion of our project.In 2020-2022 This industry experienced one of the largest increases in volume for outdoor living spaces. This is not just a Sunburst Patios issue; it affected multiple states and 100's of businesses in this industry. Manufacturers did not realize that raw material coming from overseas was going to become a major delay due to COVID 19 and supply and demand.

 

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