"The planned closure of Nordstrom underscores the deteriorating situation in downtown San Francisco," said a mall spokesperson. "A growing number of retailers and businesses are leaving the area due to the unsafe conditions for customers, retailers, and employees, coupled with the fact that these significant issues are preventing an economic recovery of the area.
Decisions like this are never easy, and this one has been especially difficult. We've spent more than 35 years serving customers in downtown San Francisco, building relationships with them and investing in the local community. But as many of you know, the dynamics of the downtown San Francisco market have changed dramatically over the past several years, impacting customer foot traffic to our stores and our ability to operate successfully.
I want to be really clear that this decision had nothing to do with our teams' hard work. They should be proud of everything they've achieved together and the way they've shown up and served the community. We're working with each impacted employee to support them through this transition and find new roles within the company wherever possible.
Stores continue to play a critical part in delivering our Closer to You strategy, and we continue to be opportunistic aboutnew store locations, relocations and concepts.In fact, we have 20 new Rack store openings planned this year, with more to come in 2024. We also remain committed to the Bay Area market and have made significant investments in our stores there over the past several years.
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